Customer support & services

Since not all e-mail messages reach their recipients - some get lost, others get deleted by imperfect anti-spam systems, etc. - support via e-mail appears to be unreliable, and we recommend our valued customers to rather use our online support area available at our web site at: http://www.softarium.com/contactus/

Nevertheless, if you want to contact us via e-mail, you are welcome to do that; please address your correspondence to: info@softarium.com

Notes:

Before requesting technical support, please make sure that you are using the latest version of Active Keys, which is available at: http://www.softarium.com/download/
When requesting technical support, please provide us with as much details on your system as possible - including the version of the operating system you are using, any service packs that are installed, etc.

Lost Registration Key

If for any reason your registration code becomes invalid or gets lost, just e-mail to our support staff at info@softarium.com with your previous registration details. You will receive a new code via e-mail at no charge as soon as we have validated your previous registration data. You also can request your registration key at http://www.softarium.com/contactus/